Welcome to Alta Owners Association

Dear Alta Owners,
Alta Owners Association is committed to maintaining the quality and value of our community. As part of this commitment, we are excited to share an exclusive opportunity for Owners interested in replacing their unit windows due to glue or sealant failure. Please see the attached pictures for examples of this sealant failure (drip). The Association has partnered with Barrier Glazing, a reputable and experienced vendor, to offer Owners a special group rate program designed to make window replacement more affordable and efficient for our members. Please note that window replacement is an Owner responsibility and any project or replacement is the sole responsibility of the Owner. Though this is a special rate being offered by Barrier Glazing, participation is not a requirement and is completely at the individual Owner’s discretion.

Program Overview
Barrier Glazing is offering a 10% discount on window replacements for participating Owners. This discount will be applied to the overall invoice for savings on both the material and labor. This group rate is available for a limited time and will remain in effect until October 31, 2025. We encourage all interested Owners to take advantage of this opportunity to address window cosmetic issues while benefiting from cost savings.

Warranty Options
The glass manufacturer provides two warranty options for the replacement windows: a 5-year limited warranty or a 10-year limited warranty (samples attached for your reference). Please note that selecting the 10-year warranty will increase the overall cost of the project. We recommend reviewing the warranty details carefully to determine which option best suits your needs.

How to Participate
To participate in this program, please follow these steps:

1. Contact Barrier Glazing: Reach out to Lydia Barrera, Barrier Glazing’s representative, at lydia@barrierglazing.org or 619-458-9452 to express interest and begin the process. Once Barrier Glazing has performed a job walk and determined the number of windows to be replaced, they will submit the proposed replacement details to the Owner and Management.
2. Submit Required Documentation: An architectural application and a signed release of liability must be submitted to Management for Board approval. These documents ensure compliance with Association guidelines and standards.
3. Deposit and Payment: Upon Board approval, Barrier Glazing will require a 50% non-refundable deposit, as each window is custom manufactured at the factory level to fit your unit’s specifications. Once the installation is complete, the remaining balance is due in full. Payments can be made via check or ACH directly to Barrier Glazing. Owners opting to pay by credit card will incur a 2.5% processing fee.

Onsite Sample Window Viewing
To help you make an informed decision, the Association can arrange for interested owners to view sample windows already installed in a unit onsite. Please contact Management to schedule a time for viewing the sample windows. This is an excellent opportunity to assess the quality and appearance of Barrier Glazing’s windows before committing to the project.

Important Notes
The Alta Owners Association is facilitating this group rate program to benefit our members. However, the Association is not responsible for any quality, issues, or problems related to this project. Any concerns, disputes, or matters regarding the window replacement process, including the quality of materials or installation, must be addressed directly between the Owner and Barrier Glazing. The Association’s role is limited to coordinating the program and ensuring compliance with our architectural guidelines.

Why Act Now?
This group rate program is a unique opportunity to address window replacement needs at a reduced cost while benefiting from the expertise of a trusted vendor. By participating, you not only enhance the comfort and value of your unit but also contribute to the overall aesthetic and functionality of our community. The deadline of October 31, 2025, will arrive quickly, so we urge you to act promptly to secure your spot in this program.
For any questions, to schedule a window viewing, or to obtain the necessary architectural application forms, please contact General Manager, Nolan Hardy, at nhardy@actionlife.com.

Thank you for your continued commitment to the Alta Owners Association community.

Nolan Hardy
General Manager
Alta Owners Association

Swimming Pool and Spa Area

• No Glass of any kind is allowed inside of the pool or spa area.

• Floating Devices and Toys are not allowed in the pool or spa.

• Children under the age of 14 must be accompanied by an adult.

• Pets are not allowed in the pool or spa area.

• No smoking or vaping is allowed anywhere around the pool/spa or inside the Common Areas.

• Residents must accompany their guests to the pool/spa. Four guests are allowed per Resident.

• Music devices must be used with headphones only.

• Intoxicated individuals will be asked to leave immediately.

• Please try to use towels/coverings to protect Association furniture.

If you have any questions regarding the Alta Pool and Spa Requirements, please email Resident Services Coordinator, Michael Strickland, at mstrickland@actionlife.com.

July 8^th – July 24^th

The Association’s window washing vendor, Ultra Building Services, will be onsite performing the exterior window washing for all non-resident accessible windows from

July 8^th – July 24^th.

SERVICE DATE(S) AND INFORMATION

Dates of Service:       7/8/24 through 7/24/24

Cleaning Schedule:   Most units will take between 1 and 3 days to clean depending on size and location. Management will send out an email and post notice to each unit in advance of their scheduled cleaning. Please keep an eye out for your unit’s individual notice.     

Time of Service:        Monday – Friday

8:00 a.m.    to   4:30 p.m.   (Set up may begin at 7:30 a.m.)

Service Provider:      Ultra Building Services   

Additional Services: Ultra Building Services has offered to provide a special rate for the cleaning of Resident balcony windows, balcony railing windows (both sides), and interior unit windows for additional fees. These windows are not included in the scope of the overall project and an Owner responsibility. Costs associated with this cleaning will be paid directly by the Resident to Ultra Building Services. To schedule individual unit service during the project timeframe listed above, please call or text Ultra Building Services direct at (619) 315-9697 or via email at clopez@ubscompany.com.

This is an optional service and not required or paid for by the Association. Tenants should also speak to the Owner of the unit before scheduling service.

Rates for optional Resident window cleaning listed below:

-Exterior Balcony Windows and Balcony Railing Windows (both sides): $50.00

-All Interior Windows (1 Bedroom Unit): $50.00

-All Interior Windows (2 Bedroom Unit): $75.00

                                    Ultra Building Services will accept cash, check, or venmo as payment.                        Residents will need to have someone providing access through the unit on the day of their individually scheduled service.

Vendor Contact:       If you have any concerns or questions during the process, please feel free to contact the service provider directly.  Their number is (619) 315-9697.  They will be happy to address your concerns and/or answer your questions.

Please note that dates of service are subject to change depending on things like weather which may affect the ability to perform the service on the date(s) scheduled.  Although we anticipate no issues in this regard, please be advised that the service date is not a guaranteed date of service.

INSTRUCTIONS/NOTICES

►        Please be careful when entering and exiting the building.  The window cleaning will result in sidewalks and walkways getting wet.  Water hoses may also be placed across sidewalks and walkways.  So please use extra caution when entering and exiting the building.

►        Private balcony/patio windows and railing windows are excluded. If you would like to schedule this service for an extra fee, please call Ultra Building Services at (619) 315-9697.

►        Close all windows:  Please close all windows during the timeframe of your unit’s scheduled cleaning.  If the window is left open the window will be skipped but you may also find water entering your unit when other windows nearby are cleaned.

►        Privacy Notice:  Workers will be working outside your windows. Please make sure to draw your curtains or lower blinds to ensure privacy.

►        Safety Notice:  Tenants/guests should be advised not to walk under the stage and/or boom truck or enter roped off areas during cleaning.

Thank you for your patience as we have this much-awaited maintenance performed on the building. If you have any questions, please reach out to General Manager, Nolan Hardy, at nhardy@actionlife.com.

Nolan Hardy

General Manager

Alta Owners Association

Tier 1 Plumbing will be onsite Tuesday, May 14^th and Wednesday, May 15^th from 8am-5pm to clean the kitchen sink riser of the DR 6, DR7, DR 13, and DR 15 stacks. The schedule is as follows:

Tuesday, May 14^th from 8:00am – 5:00pm

Wednesday, May 15^th from 8:00am – 5:00pm

On Tuesday (and possibly Wednesday), the plumber will need access to the kitchen sink in units of the DR6, DR7, DR 13, and DR 15 stacks to ensure there are no sink back-ups or other issues while the line is being cleaned. If not all stacks can be cleaned on Tuesday, the plumber will be returning on Wednesday, May 15^th to finish the project.

You do not need to be home, but access to your unit is required per the schedule above to ensure there are no in-unit issues while the riser is being cleaned.  If you are not available to provide access to your unit, you may leave keys with Management. If you already have a key on file, please email nhardy@actionlife.com to authorize access. The door will be locked following completion of the cleaning.  If keys cannot be provided, a locksmith will be onsite to provide access to the unit and all costs associated will be borne by the homeowner.

Keys may be dropped off directly to Management anytime between 9:00am-5:00pm, Monday – Friday in the Management Office on the 2^nd floor or to the Resident Services Coordinator at the front desk.  This is a mandatory service and if you do not make arrangements for access, the Association will be using a locksmith to open your unit door and you will be called to a hearing for the cost of the service.

We appreciate your cooperation while this project is being completed. Please contact Management via email at nhardy@actionlife.com or 619-930-7146 if you have any questions.

Thank you.